Seasonal Dock Attendant

POSITION DESCRIPTION

TITLE:  Seasonal Dock Attendant

REPORTS TO: Director, Marina and Recreational Boating

1. Function:   Responsible for the safe mooring of vessels, general operation of the docks, assisting boaters, and maintaining a clean environment throughout the marina, parking lot and harbor. Primary areas of responsibility are maintenance, safety, customer service, cleaning, facility support and opening and closing duties.

2. Specific Duties:
   • Maintain facility grounds and buildings including marina slips, docks, restrooms, parking lot and park area
   • Provide marina customers with dockside assistance
   • Provide highest level of customer service
   • Monitor and operate VHF radio for vessel needs
   • Conduct pump-out operations from marina facility
   • Report discrepancies, problems, recommendations and needed maintenance to Director, Marina and Recreational Boating
   • Build a strong rapport with marina patrons
   • Report security issues to proper authority
   • Must be available to work a flexible schedule including evenings, weekends and holidays
   • Assist with office support as needed including answering phones, scheduling transient boater reservations and processing payments
   • Supplement NBPA staff for NBPA and Harbor events
   • Must wear uniforms as provided
   • Perform other duties as assigned

1. Skills & Knowledge:
   • Exceptional customer service skills
   • Boating knowledge and or experience
   • Ability to operate a VHF radio
   • Basic operation of office machines
   • Basic mechanical ability
   • Ability to work constructively and positively with fellow employees
   • Ability to multi task
   • Ability to work independently and proactively on daily, recurring tasks
   • Display acceptable attendance and punctuality

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Call Alexander Butters at 508-979-1456 or email him at alex.butters@newbedford-ma.gov